How to protect yourself & your family:
1. Verify any emergency through a second method before taking action.
2. Call your family member back using a number you already know.
3. Establish a family safe word or phrase. Remind each other of it regularly. Ask for it when you suspect a scam is occurring.
4. Be suspicious of requests for secrecy or urgent money transfers.
5. Discuss AI voice scams with your family before a scam occurs.
6. Never send money based solely on a phone call, even if the voice sounds genuine.